---
title: "Activating icom Router Management Cloud Licenses"
slug: "activating-icom-router-management-cloud-licenses"
description: "Manage router fleets with floating licenses in icom Router Management - understand expiration effects and how to renew Cloud or On-Prem licenses."
tags: ["Cloud", "icom Router Management", "Licencing"]
updated: 2025-09-08T10:14:44Z
published: 2025-09-16T07:00:05Z
canonical: "docs.insys-icom.com/activating-icom-router-management-cloud-licenses"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.insys-icom.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Activating icom Router Management Cloud Licenses

This article describes the procedure for activating licenses for the cloud-based variant of icom Router Management. icom Router Management Cloud is provided as a managed service by INSYS and requires a valid license to fully manage routers.

> [!NOTE]
> Note: This article applies exclusively to Cloud licenses. For information on activating On-Premises licenses, please refer to the separate article: *“*[*Activating Licenses for icom Router Management On-Premises*](/kb/docs/icom-router-management-on-premises-validating-licences-en)*”*.

---

## Overview of License Types

icom Router Management offers different license models tailored to the deployment type (Cloud or On-Premises) and the required scale. The following license types are available for the Cloud variant:

| License Type | Capacity | Applicable Variant | Description |
| --- | --- | --- | --- |
| Cloud Basic 1 | 1 router | icom Router Management Cloud | Suitable for small installations or testing. Supports the full functionality of the cloud variant for a single device. |
| Cloud Basic 25 | 25 routers | icom Router Management Cloud | For organizations managing multiple routers in the cloud. |
| Cloud Free | Up to 1,000 routers | icom Router Management Cloud (limited) | Free license model with limited functionality. Ideal for evaluations or basic use cases without premium features. |

> [!NOTE]
> License Combinability
> 
> All paid licenses can be freely combined to reach the desired number of managed routers – with the exception of the Cloud Free license, which cannot be combined. As soon as a paid license is activated, the Cloud Free license becomes invalid in that tenant.

---

## **Ordering and Redeeming Licenses**

### **Step 1: Order licenses**

Contact our sales team: 📧 [sales@insys-icom.de](mailto:sales@insys-icom.de)

You will receive a list with activation codes and/or a CSV file for bulk import.

### **Step 2: Redeem activation codes**

1. Navigate to **Administration → Licenses.**
2. Click on **Add** to add a single license, or select **Bulk Import** from the three-dots menu to import multiple licenses at once.
3. Select one of the following options:
  1. **Redeem single license:** Insert the 14-digit activation code (e.g. “96D9-3718-59E5”) in the **Add license** dialog and click **Add**. ![](https://cdn.document360.io/c690fe99-a3eb-474c-a449-c2c75e5df119/Images/Documentation/Add License Step 2.png)
  2. **Import multiple licenses:** Select the CSV file with the license codes you received from the sales team and click **Import**. ![](https://cdn.document360.io/c690fe99-a3eb-474c-a449-c2c75e5df119/Images/Documentation/Add License Step 1b.png)

> [!NOTE]
> **Note**
> 
> Imported licenses are not activated automatically. They first appear with the status “Available” in the license overview. Users can activate each license individually and at the desired time – either immediately or with a defined activation date. This enables flexible and demand-oriented license management.

![](https://cdn.document360.io/c690fe99-a3eb-474c-a449-c2c75e5df119/Images/Documentation/Add License Step 3.png)

---

### License Activation

Imported licenses initially appear with the status “Available”.

Activate one or more licenses as follows:

1. Select the desired entries in the list.
2. In the **Select action** dropdown, click **Activate now**. ![](https://cdn.document360.io/c690fe99-a3eb-474c-a449-c2c75e5df119/Images/Documentation/Add License Step 4.png)
3. Choose an activation date – immediately or at a later time.
4. Confirm the activation by clicking *Activate*. ![](https://cdn.document360.io/c690fe99-a3eb-474c-a449-c2c75e5df119/Images/Documentation/Add License Step 5.png)

> [!NOTE]
> **Note:**
> 
> License codes can be kept in stock for up to 2 years before they automatically expire and can no longer be redeemed.

---

## License Expiry and Renewal

- Customers receive weekly email notifications starting 30 days before expiry.
- Expired licenses can no longer be used for router management.
- Cloud Free licenses also expire annually and must be renewed in time.

---

## **What happens when licenses expire?**

- Users can still log in to icom Router Management.
- All device management functions are disabled.
- Routers exceeding the valid license count will be rejected.

To restore full functionality, new licenses must be added and activated.

---

## **What happens if there are insufficient licenses?**

If the number of valid licenses is lower than the number of registered routers, the “First Come, First Served” principle applies:

**Example:**

- You purchased 10 licenses of the type Cloud Basic 1.
- 2 licenses have expired, leaving 8 valid.
- 10 routers are registered.

➡️ The first 8 routers to connect will be accepted and shown as “Online”. ➡️ The last 2 routers will be rejected and shown as “Offline” in the device list.