--- title: "Activating icom Router Management On-Premises Licenses" slug: "activating-irm-on-premises-licenses" description: "Activate icom Router Management on-premises licenses by generating a license file in the Cloud - upload, validate, and manage router capacity securely." tags: ["icom Router Management", "Licencing", "On-Premises"] updated: 2026-03-17T16:45:25Z published: 2026-03-17T16:45:25Z canonical: "docs.insys-icom.com/activating-irm-on-premises-licenses" --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.insys-icom.com/llms.txt > Use this file to discover all available pages before exploring further. # Activating icom Router Management On-Premises Licenses To operate the on-premises versions of icom Router Management (Server, Data Center) in a production environment, valid licenses must be available. After purchasing a license for managing a specific number of routers, you will receive an email containing a delivery note and a license file. Since INSYS does not have access to local installations, license validation is performed via the cloud-based version of icom Router Management. A license file is generated in the cloud and then imported into the on-premises installation to complete validation. --- ## Prerequisites To activate your licenses, you will need: - The email with the delivery note and the CSV license file - A running [Server or DataCenter installation](/kb/docs/installation-and-updates) of icom Router Management - A [user account for the icom Router Management Cloud](/kb/docs/sign-up-to-icom-router-management) (not the same as your Server or Data Center login) --- ## Step-by-Step Guide ### Generate the License File in the Cloud Version 1. Log in to the Cloud version of icom Router Management: [https://console.insys-tec.net/](https://console.insys-tec.net/) > [!NOTE] > If you don’t have an account yet, please [register](/kb/docs/sign-up-to-icom-router-management). Cloud and on-premises login credentials are not the same. 2. In the top bar user menu, go to: ![cog](https://docs.insys-icom.de/assets/icons/cog.png) Settings → ![list box outline](https://docs.insys-icom.de/assets/icons/list-box-outline.png) Licenses 3. Choose “*Bulk Import*” from the “*Select action*” dropdown. 4. Upload the CSV file with the license information you received from the INSYS sales team. ![](https://cdn.document360.io/c690fe99-a3eb-474c-a449-c2c75e5df119/Images/Documentation/bulk-import-licenses-01-en(1).png) 5. Review the displayed license data and click “*Import*”. 6. Select all licenses you want to activate and click “*Activate now*”. ![](https://cdn.document360.io/c690fe99-a3eb-474c-a449-c2c75e5df119/Images/Documentation/bulk-import-licenses-02-en(1).png) 7. Enter the serial number of your on-premises installation (see below). 8. Choose the license start date. 9. Click “*Activate and download*”. The license file will be automatically downloaded to your local machine. > [!TIP] > **Where do I find the serial number of my icom Router Management on-premises installation?** > > You can find the serial number in your on-premises installation under: System-Administration → System Information. > > Make sure you do not use the serial number from the Cloud version! ![](https://cdn.document360.io/c690fe99-a3eb-474c-a449-c2c75e5df119/Images/Documentation/on-prem-system-info-en(1).png) --- ### Upload the License File to icom Router Management on-premises 1. Log in to your on-premises version of icom Router Management. 2. In the top bar user menu, go to: ![cog](https://docs.insys-icom.de/assets/icons/cog.png) Settings → ![list box outline](https://docs.insys-icom.de/assets/icons/list-box-outline.png) Licenses 3. Upload the previously downloaded license file in the upper section. > [!NOTE] > Once uploaded, the license is validated and active in your on-premises installation. --- ## Alternative: Manually Entering Individual Activation Codes If you do not have access to the CSV file or encounter problems during the upload, you can also enter activation codes manually: 1. In the top bar user menu **of the icom Router Management Cloud version**, go to: ![cog](https://docs.insys-icom.de/assets/icons/cog.png) Settings → ![list box outline](https://docs.insys-icom.de/assets/icons/list-box-outline.png) Licenses 2. Click “Add New License” in the top-right corner. 3. Enter the license numbers from the LICENSE NUMBER column of the CSV file one by one. 4. Then proceed from step 4 in the section *Generate the License File in the Cloud Version*. --- ## Troubleshooting - Avoid confusing Cloud and on-premises versions: The user interfaces look nearly identical, but the systems are technically separate. Login credentials are not interchangeable, and each platform is managed independently. - Verify the serial number: Always use the serial number of the on-premises installation when generating the license. - Correct file format: The uploaded file must follow the format provided by the INSYS sales team (CSV with valid license numbers).