--- title: "Adding an INSYS Router With icom OS - icom Connectivity Suite - VPN" slug: "adding-an-insys-router-with-icom-os-to-the-icom-connectivity-suite-vpn-en" updated: 2026-02-13T17:30:26Z published: 2026-02-13T17:30:26Z canonical: "docs.insys-icom.com/adding-an-insys-router-with-icom-os-to-the-icom-connectivity-suite-vpn-en" --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.insys-icom.com/llms.txt > Use this file to discover all available pages before exploring further. # Adding an INSYS Router With icom OS - icom Connectivity Suite - VPN To set up a VPN network, the participants must first be created. The icom Connectivity Suite - VPN is a service of INSYS icom for the simple and secure network connection of locations, plants, control centers and mobile devices via a Virtual Private Network (VPN). The “devices” of the participants are differentiated between INSYS icom routers with icom OS, with INSYS OS and other third-party devices. These can be PCs, controls, cameras, other routers, etc. that support OpenVPN and are referred to as PC in summary in the **icom Connectivity Suite - VPN**. > [!NOTE] > Check your device! > > This Configuration Guide only applies to routers of INSYS icom running under the icom OS operating system. These include the router series MRX, MRO, ECR, SCR as well as MIRO and MIROdul (plus possible later series). ## Situation You need to add an INSYS router with icom OS as a participant in the **icom Connectivity Suite – VPN**. ## Solution It is prerequisite that you have Internet access. It is prerequisite that you have an account for the **icom Connectivity Suite**. Refer to this [Configuration Guide](/kb/docs/en/registration-with-the-icom-connectivity-suite-en) to find out how to register an account. 1. Open the portal of the **icom Connectivity Suite**: - [https://connectivity.insys-icom.de](https://connectivity.insys-icom.de) - Select your preferred language under *Sprache* or *Language* and click on *Log in*. 2. Click in the *Devices* menu on ADD DEVICE and select **INSYS Router (icom OS)**. 3. Enter the following information: - *Device Serial*: enter the serial number of the device printed on the label on the device or indicated in the user interface in the *Status* → *Dashboard* menu. - *Device Name*: enter a name that allows to distinguish the device clearly from other devices. - *Licence*: select the licence to be used. - *Location*: [if your account is configured for [China VPN](/kb/docs/de/icom-connectivity-suite-vpn-overview-de),] specify here, whether the router is in the rest of world or in China. - *Default monitoring*: check this if the availability of the device is to be monitored (refer to [Monitoring Devices in the icom Connectivity Suite - VPN](/kb/docs/en/monitoring-devices-in-the-icom-connectivity-suite-vpn-en) for more information). - *Device Code*: the device code can be chosen freely and is used for configuring the router using the startup wizard. > [!NOTE] > Please note! > > This code will also be used as password for accessing the router via a web proxy. If no device code is specified here, the default code will be used. This is shown and configured on the *System* → *My VPN Hub* page in the *Account Information* field. ![](https://cdn.document360.io/c690fe99-a3eb-474c-a449-c2c75e5df119/Images/Documentation/image(73).png) 4. Click on NEXT. 5. Assign the device to a *Group* that combines devices with similar functions that share common communication rules. > [!NOTE] > Please note! > > Groups can be added in the classic user interface on the *Groups* tab. If no groups are entered yet, only the standard group is available. See also this [note](/kb/docs/en/icom-connectivity-suite-overview-en). 6. Enter the *accessible IP* address together with the *Netmask* over which the device is supposed to be accessible in the VPN network. > [!NOTE] > Please note! > > The Netmask determines the size of the network that is made known around the local IP address via routing. It can be entered in long form (255.255.255.0) or CIDR format (/24). If a netmask that differs from the standard (255.255.255.0) is entered, the DHCP server in the device will be disabled. 7. Select the IP Net of the router to which the device is to be assigned (only for icom OS devices if more than one IP net is available). 8. Consider whther you want to use [Netmapping](/kb/docs/en/icom-connectivity-suite-vpn-addressing-en). Than, activate the *Netmapping* checkbox and enter the *Router/LAN IP* to which the netmapping is supposed to take place and which the router has in the local network. If *Netmapping* is not checked, there will be no netmapping and the router will be configured to the previously specified *Accessible IP*. 9. Optionally, click on the ADD NEW NETWORK button to add another network of this router to the VPN network. 1. Proceed as described for the first network to add this additional router network to the VPN network. 2. Assign this additional router network to a port on the router. 10. Now check the assignments of the networks to the ports and adjust them if necessary by selecting the options *Manually assign networks to ports* or *Do not configure networks or ports*. ![](https://cdn.document360.io/c690fe99-a3eb-474c-a449-c2c75e5df119/Images/Documentation/image(74).png) 11. Click on CREATE to add the router to the **icom Connectivity Suite**. 12. Commission your device using the *Startup wizard* as described in the [Quick Installation Guide](/kb/docs/en/quick-installation-guide-en), select **icom Connectivity Suite** as *VPN connection* and enter your *Customer name* and *Device code*. > [!NOTE] > Please note! > > The *Customer name* is shown in the profile menu of the title bar as well as in the classic user interface on the *My VPN Hub* tab. See also this [note](/kb/docs/en/icom-connectivity-suite-overview-en). ![](https://cdn.document360.io/c690fe99-a3eb-474c-a449-c2c75e5df119/Images/Documentation/image(123).png) --- > [!NOTE] > #### Netmapping Explained > > In the following short video, we show you **why** you need netmapping, and **how** it works. > > [Video](https://cdn.document360.io/c690fe99-a3eb-474c-a449-c2c75e5df119/Images/Documentation/insys_netmapping_en_7mb.mp4) --- ## Troubleshooting - You can verify a successful connection when the *Status* of the device in the device list in the *Devices* menu of the **icom Connectivity Suite - VPN** changes to *Online*. > [!NOTE] > How to access the router? > > The user interface of the router can be accessed as follows: > > - Local: the PC from which access is made must be in the local network of the router > - Remote: the PC from which access is made must be in the VPN network of the **icom Connectivity Suite - VPN** ([Configuration Guide](/kb/docs/en/adding-a-third-party-device-pc-to-the-icom-connectivity-suite-vpn-en)). A VPN is a communications environment in which access is controlled to permit peer connections only within a defined community of interest. It is constructed though some form of partitioning of a common underlying communications medium, where this underlying communications medium provides services to the network on a non-exclusive basis The serial number can be taken from the label on the router or its menu item *Status* → *Dashboard*.