---
title: "Configuring an E-Mail Account - icom Data Suite"
slug: "configuring-an-e-mail-account-in-the-icom-data-suite-en"
updated: 2024-10-04T13:19:11Z
published: 2024-10-04T13:19:11Z
canonical: "docs.insys-icom.com/configuring-an-e-mail-account-in-the-icom-data-suite-en"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.insys-icom.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Configuring an E-Mail Account - icom Data Suite

The icom Data Suite allows to send e-mail messages upon various events.

## Situation

You need to send e-mails from the icom Data Suite upon the occurrence of certain events. An e-mail account must be configured in the icom Data Suite for this before.

## Solution

It is prerequisite that you have [installed the icom Data Suite on the router](/kb/docs/en/installing-the-icom-data-suite-container-en) and access to the web interface.

### Configuration via web interface

1. Open web interface of the icom Data Suite:

  - [192.168.1.10](https://192.168.1.10) (default)
  - *User name*: insys (default)
  - *Password*: icom (default)
2. In the *Administration* → *E-mail account* menu, configure the e-mail account:

> [!NOTE]
> Where to find these information?
> 
> These information can be obtained from your system administrator or e-mail provider.
> 
> The SMTP port is usually port 25 or 587. Port 465 is often used when using TLS/SSL.

  - *E-mail address of sender*: e-mail address for sending the messages
  - *Real name*: name that is to be displayed when receiving the e-mail
  - *SMTP server*: domain name or IP address of the SMTP server
  - *SMTP port*: SMTP port that is used for accepting e-mails by the SMTP server
  - *User name*: user name for authentication with the SMTP server
  - *Password*: password for authentication with the SMTP server
  - *Encryption*: encryption method for the connection to the SMTP server
  - *Verify server certificate*:
  - *Verify host name of server*:

> [!NOTE]
> Please note!
> 
> hese two verification options are optional and can be used to verify the e-mail server.
3. Click on *Save settings*.
4. Activate profile by clicking the blinking gear in the title bar ().

### Configuration via ASCII configuration file

It is also possible to add the e-mail account configuration using an ASCII configuration file. We’ve prepared the following ASCII configuration file for this. Copy and paste it to your text editor or download it using the link below. You still need to replace the respective entries with your e-mail account information.

ASCII configuration file

```plaintext
administration.email_account.address=ids.address@provider.com
administration.email_account.real_name=icom Data Suite
administration.email_account.server=smtp.provider.com
administration.email_account.encryption=starttls
administration.email_account.verify_peer=0
administration.email_account.verify_host=0
administration.email_account.port=587
administration.email_account.username=user
administration.email_account.password=password
administration.profiles.activate
```

[ASCII configuration file download (right-click and save as)](https://docs.insys-icom.de/assets/configs/cg_ids_mail_config.txt)

> [!NOTE]
> Please note!
> 
> The last line in the ASCII configuration file will activate the profile that is amended by this configuration directly upon applying the configuration.

1. Open web interface of the icom Data Suite using a browser:

  - [192.168.1.10](https://192.168.1.10) (default)
  - *User name*: insys (default)
  - *Password*: icom (default)
2. In the *Administration* → *Profiles* menu, go to the *Import profile or ASCII configuration file* section, click on *Browse…​* and select the ASCII configuration file that you have created or downloaded above.
3. Click on *Import profile or ASCII configuration file*.
4. Click on the *Apply ASCII configuration* icon behind the ASCII configuration file under *ASCII configurations* (![text execute](https://docs.insys-icom.de/assets/icons/text_execute.png)) to add the e-mail account to your profile.
5. Change to the *Administration* → *E-mail account* menu to see the entries made.

### Functional test

1. Change to the *Help* → *Debugging* menu and got to *Start action manually*.
2. Select **Send e-mail** under *Action* and generate a test e-mail by entering a *Recipient*, *Subject* and *Text*.
3. Click on *Start action* to dispatch the test e-mail and verify a proper receipt.

## Troubleshooting

- Check spelling of e-mail and SMTP server address (capitalisation is ignored)
- Make sure to use the correct SMTP port
- Make sure to use the correct encryption method
- Go to the *Status* → *Log view* menu and check the *E-mail* log to verify e-mail dispatch.