--- title: "Connecting an INSYS Router With INSYS OS - icom Connectivity Suite - VPN" slug: "configuring-an-insys-router-with-insys-os-for-a-connection-to-the-icom-connectivity-suite-vpn-en" updated: 2025-10-01T09:25:00Z published: 2025-10-01T09:25:00Z canonical: "docs.insys-icom.com/configuring-an-insys-router-with-insys-os-for-a-connection-to-the-icom-connectivity-suite-vpn-en" --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.insys-icom.com/llms.txt > Use this file to discover all available pages before exploring further. # Connecting an INSYS Router With INSYS OS - icom Connectivity Suite - VPN In order for a router to act as a participant in the VPN network, it must first be configured for this purpose. The **icom Connectivity Suite - VPN** is a service of INSYS icom for the simple and secure network connection of locations, plants, control centers and mobile devices via a Virtual Private Network (VPN). > [!NOTE] > Check your device! > > This Configuration Guide only applies to INSYS Smart Devices running **INSYS OS**. These include the router series MoRoS, IMON, EBW, RSM and QLM. ## Situation You have added an INSYS router in the **icom Connectivity Suite – VPN** and want to configure it as participant in the VPN network now. ## Solution The following Configuration Guide shows how to configure an INSYS router with INSYS OS for the **icom Connectivity Suite – VPN**. There are two options for configuring the router depending on its initial condition: - A router that is in default settings and has no Internet connection yet should be commissioned for the **icom Connectivity Suite – VPN** using the startup wizard. - A router that is already configured and has Internet connection should be configured for the **icom Connectivity Suite – VPN** manually. ### Configuration via startup wizard It is prerequisite that the device is already added to the **icom Connectivity Suite – VPN**. Refer to this [Configuration Guide](/kb/docs/en/adding-an-insys-router-with-insys-os-to-the-icom-connectivity-suite-vpn-en) to find out how to add the device. It is also necessary to reset a router to default settings before commissioning it for the icom Connectivity Suite – VPN using the quick start wizard. Instructions for this can be found in the Quick Installation Guide and the [user manual](/kb/docs/en/insys-os-routers-config-en) of the router. The quick start wizard is only displayed during the first startup of the router in the web interface. 1. Set up the router as described until you reach step D. 2. Configure *Internet access* as described, select **icom Connectivity Suite – VPN** and enter your *Customer name* and *Device code* in the *icom Connectivity Suite – VPN* section. > [!NOTE] > Where to find this? > > The *Customer name* is specified in the classic user interface on the *My VPN Hub* tab in the **icom Connectivity Suite**. If no special Device code has been specified when adding the device, the default code is used. This is shown and configured on the *System* → *My VPN Hub* page in the *Account Information* field. 3. Click on *OK*. The router will connect to the **icom Connectivity Suite – VPN** now and retrieve its VPN configuration for this. > [!NOTE] > Please note! > > The router is already addressed via the new IP address, if such has been entered under *Accessible local IP address* when registering the device in the **icom Connectivity Suite – VPN** (refer to this [Configuration Guide](/kb/docs/en/register-insys-os-ics-en)). ### Manual configuration It is prerequisite that the router has Internet connection and is already added to the **icom Connectivity Suite – VPN**. Refer to this [Configuration Guide](/kb/docs/en/adding-an-insys-router-with-insys-os-to-the-icom-connectivity-suite-vpn-en) to find out how to add the device. It is prerequisite that the router has a firmware version 2.4.0 or later. 1. Open the portal of the **icom Connectivity Suite**: - [https://connectivity.insys-icom.de](https://connectivity.insys-icom.de) - Select your preferred language under *Sprache* or *Language* and click on *Log in*. 2. Select on the *Devices* page in the device list the device to be configured, by selecting it from the dropdown-list *Devices* or clicking in the *ID* column on it. ![](https://cdn.document360.io/c690fe99-a3eb-474c-a449-c2c75e5df119/Images/Documentation/image(80).png) 3. Click on the device details page on DOWNLOAD CONFIGURATION and save the configuration file on your computer. > [!NOTE] > Please note! > > This is a regular ASCII configuration file for updating the profile of the router with the necessary settings. ![](https://cdn.document360.io/c690fe99-a3eb-474c-a449-c2c75e5df119/Images/Documentation/image(81).png) 4. Open the web interface of the router: - [https://192.168.1.1](https://192.168.1.1) - *User name*: insys (default) - *Password*: icom (default) 5. Select in the *System* → *Update* menu the previously downloaded configuration file in the *Manual update* section and click on *OK*. > [!NOTE] > Please note! > > However, this does not yet ensure a secure configuration for the icom Connectivity Suite - VPN since this depends on the router settings that have already been made. If it has been configured as VPN server before for example, this may cause conflicts with the configuration file. A further manual editing of the configuration is necessary then. Refer to the [router manual](https://www.insys-icom.com/en/support/documentation-and-downloads#moros) for further information about this. Click the question mark () in the header of the web interface to show the inline help. ## Troubleshooting - You ccan verify a successful connection when the *Status* of the device in the device list in the *Devices* menu of the **icom Connectivity Suite - VPN** changes to *Online*. Please note that this may take up to a few minutes. - If it does not get **online**, check the following: - Cellular connection status on the *Home screen* (in case of a cellular router) - Connection status on the *Home screen* - OpenVPN log in the *System* → *System data* menu > [!NOTE] > How to access the router? > > The user interface of the router can be accessed as follows: > > - Local: the PC from which access is made must be in the local network of the router > - Remote: the PC from which access is made must be in the VPN network of the **icom Connectivity Suite - VPN** ([Configuration Guide](/kb/docs/en/adding-a-third-party-device-pc-to-the-icom-connectivity-suite-vpn-en)). A VPN is a communications environment in which access is controlled to permit peer connections only within a defined community of interest. It is constructed though some form of partitioning of a common underlying communications medium, where this underlying communications medium provides services to the network on a non-exclusive basis