---
title: "How can I create a support packet on an icom OS device?"
slug: "how-can-i-create-a-support-packet-on-an-icom-os-device"
updated: 2026-05-27T11:37:48Z
published: 2026-05-27T11:37:48Z
canonical: "docs.insys-icom.com/how-can-i-create-a-support-packet-on-an-icom-os-device"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.insys-icom.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How can I create a support packet on an icom OS device?

Click in the new [user interface](https://docs.insys-icom.com/kb/docs/new-and-classic-user-interface-en) on the ![view dashboard outline](https://docs.insys-icom.de/assets/icons/view-dashboard-outline.png) *Status* → *Support Packet* page on CREATE SUPPORT PACKET .

Click in the classic [user interface](https://docs.insys-icom.com/kb/docs/new-and-classic-user-interface-en) on the *Help* → *Support* page on *Create new support packet*.