--- title: "How can I create a support packet using an INSYS OS device?" slug: "how-can-i-create-a-support-packet-using-an-insys-os-device" updated: 2026-05-27T13:37:13Z published: 2026-05-27T13:37:13Z canonical: "docs.insys-icom.com/how-can-i-create-a-support-packet-using-an-insys-os-device" --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.insys-icom.com/llms.txt > Use this file to discover all available pages before exploring further. # How can I create a support packet using an INSYS OS device? You can create a support packet under *System/Download/Create new support packet* at the bottom of the page.