---
title: "User Management - icom Connectivity Suite"
slug: "icom-connectivity-suite-user-management"
updated: 2026-10-20T14:53:17Z
published: 2026-10-27T06:00:17Z
canonical: "docs.insys-icom.com/icom-connectivity-suite-user-management"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.insys-icom.com/llms.txt
> Use this file to discover all available pages before exploring further.

# User Management - icom Connectivity Suite

> [!WARNING]
> **Note regarding the multi-factor authentication (MFA) using TOTP!**
> 
> The **icom Connectivity Suite** uses multi-factor authentication for different functions:
> 
> - The login of a user to the portal of the **icom Connectivity Suite** using MFA is covered [here](/kb/docs/multi-factor-authentication-mfa-icom-connectivity-suite).
> - The additional authentication of a third-party device (PC) at the **icom Connectivity Suite – VPN** using MFA is covered [here](/kb/docs/icom-connectivity-suite-vpn-device-add#adding-a-thirdparty-device-pc-client).

> [!NOTE]
> Please also note our FAQs regarding user management!
> 
> The [FAQs](/kb/docs/user-management-faqs) frequently asked questions regarding registration and management of an account for the **icom Connectivity Suite**.

The **icom Connectivity Suite** portal has a user management feature. The *Users* page lists all users assigned to this account in a table. Additional users with different rights can be invited here as well.

The user information opens when you select a user on the [*Users*](/kb/docs/icom-connectivity-suite-user-management) page. Detailed information about the selected user is displayed here.

| The [detail information](/kb/docs/user-information-icom-connectivity-suite) page of an user can be opened using the dropdown list **Users**. The selection can be narrowed down by entering a search string. | ![](https://cdn.document360.io/c690fe99-a3eb-474c-a449-c2c75e5df119/Images/Documentation/image(747).png) |
| --- | --- |
| The timestamp indicates the last update of the user list in the table. A click on updates the list. | ![](https://cdn.document360.io/c690fe99-a3eb-474c-a449-c2c75e5df119/Images/Documentation/image(284).png) |
| New users can be invited using the + Invite user button. This opens the respective [dialog](/kb/docs/inviting-users-icom-connectivity-suite). | ![](https://cdn.document360.io/c690fe99-a3eb-474c-a449-c2c75e5df119/Images/Documentation/image(748).png) |

The visible columns of the list can be set by a click on *Columns*. A *Filter* enables to filter the list for the desired content. Changes to columns and applied filters will be reset the next time the page is loaded.

*Export* allows to export the visible content of the list after applying the filters to a CSV file (saved in the browser's download directory) or to print it. The name of the CSV file contains the time at which the data was generated and does not necessarily correspond to the time of export.

When a string is entered in the *Search* field, the list is filtered to show only those entries that contain that string in the username, first name, last name, e-mail, or role fields.

Depending on the configuration of the visible columns, the table contains the following columns:

- The *User name* column indicates the user name specified for this user.
- The *First name* column indicates the first name specified for this user.
- The *Last name* column indicates the last name specified for this user.
- The *E-mail* column indicates the e-mail address specified for this user. All correspondence with this user takes place via this address.
- The *Role* column indicates the user role assigned to this user.
- The *Authentication* column indicates the authentication method configured for this user:
  - **Basic**: The user logs in to the portal using their username and password.
  - **Multi-factor**: The user authenticates themselves on the portal using their username, password and a time-based one-time password (TOTP).
- The *User status* column shows the current status of this user:
  - **Invited**: The user has been invited but has not yet accepted the invitation.
  - **Pending:** The user has been invited, has accepted the invitation, but has not yet been approved by the admin.
  - **Active**: The user has been invited, has accepted the invitation and has been approved by the admin. Only active users can log in to the portal.
  - **Expired**: The user has been invited, has not yet accepted the invitation, and the invitation link has expired (after 8 hours).