--- title: "Replacing an INSYS Router with INSYS OS by a Router with icom OS - icom Connectivity Suite VPN" slug: "replacing-an-insys-router-with-insys-os-by-a-router-with-icom-os" updated: 2026-07-07T14:16:05Z published: 2026-07-07T14:16:05Z canonical: "docs.insys-icom.com/replacing-an-insys-router-with-insys-os-by-a-router-with-icom-os" --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.insys-icom.com/llms.txt > Use this file to discover all available pages before exploring further. # Replacing an INSYS Router with INSYS OS by a Router with icom OS - icom Connectivity Suite VPN The launch of the new **.neo** router generation is a great opportunity to replace your long-serving INSYS OS router series with modern routers, ensuring your application is future-proof. As part of this upgrade, the routers must not only be physically replaced but also updated in the **icom Connectivity Suite - VPN**. ## Situation You have an INSYS router running the INSYS OS operating system in the field and are accessing this router via the **icom Connectivity Suite - VPN**. This router is now to be replaced with a modern router from the MOROS.neo or MRX.neo series running the icom OS operating system. ## Solution Depending on operational requirements, the replacement can be carried out in two different ways: - On-site router replacement and configuration - Setting up the router in-house and subsequent on-site replacement Both methods are described below. Use the one that best suits your needs as a guide. ### On-site router replacement and configuration Here's how to replace the router on-site and register the new router in the **icom Connectivity Suite - VPN**. 1. Open the portal of the **icom Connectivity Suite**: - [https://connectivity.insys-icom.de](https://connectivity.insys-icom.de) - Select your preferred language under *Sprache* or *Language* and click on *Log in*. 2. Select on the *Devices* page in the device list the device to be replaced, by selecting it from the dropdown-list *Devices* or clicking in the *ID* column on it. 3. Note *Device name*, *group* and *IP addresses* of the router (Copy & Paste or screenshot) and delete the router with a click on . ![](https://cdn.document360.io/c690fe99-a3eb-474c-a449-c2c75e5df119/Images/Documentation/image(561).png) 4. Add the new router in the **icom Connectivity Suite - VPN** as described in this [Configuration Guide](/kb/docs/adding-an-insys-router-with-icom-os-to-the-icom-connectivity-suite-vpn-en). To do this, use the *Device name*, *Group*, and *IP addresses* of the router being replaced (the serial number must be the one of the new router). 5. Click on the page of the new router in the **icom Connectivity Suite - VPN** on Download Configuration. 6. Commission the router as described in the [Quick Installation Guide](/kb/docs/quick-installation-guide-en). 7. Start the [Startup wizard](/kb/docs/quickstart-wizard-en) in the *Wizards* menu and configure System time, Authentication and Internet connection accordingly. 8. Enable in step 4 the **Configure VPN** toggle, select **icom Connectivity Suite** as *Type of VPN connection* with the option *Upload icom router configuration* and upload the previously downloaded configuration file. ![](https://cdn.document360.io/c690fe99-a3eb-474c-a449-c2c75e5df119/Images/Documentation/image(560).png) 9. Configure the further options of the wizard accordingly and complete it with Run wizard. Once the Startup wizard is complete, the new router should connect to the internet and appear as online in the **icom Connectivity Suite - VPN**. You can now remove the old router and install the new one. ### Setting up the router in-house and subsequent on-site replacement Here’s how to set up the new router in-house while the current router is still in use. The new router will be installed on-site at a later time. This requires coordination between the on-site technician and the person responsible for administering the **icom Connectivity Suite - VPN**. #### Setting up the router in-house 1. Open the portal of the **icom Connectivity Suite**: - [https://connectivity.insys-icom.de](https://connectivity.insys-icom.de) - Select your preferred language under *Sprache* or *Language* and click on *Log in*. 2. Set up the new router in the icom **Connectivity Suite - VPN** as described in this [Configuration Guide](/kb/docs/adding-an-insys-router-with-icom-os-to-the-icom-connectivity-suite-vpn-en). Assign a **similar** device name and **do not** assign an IP range. 3. Commission the router as described in this [Configuration Guide](/kb/docs/configuring-an-insys-router-with-icom-os-for-a-connection-to-the-icom-connectivity-suite-vpn-en). Once the Startup wizard is complete, the new router should connect to the internet and appear as online in the **icom Connectivity Suite - VPN**. #### On-site replacement Before proceeding with further steps in the **icom Connectivity Suite - VPN,** the old router must first be replaced with the new router and put into operation, and the VPN connection to the **icom Connectivity Suite - VPN** must be established (indicated by the WAN LED remaining lit). 1. Open the portal of the **icom Connectivity Suite**: - [https://connectivity.insys-icom.de](https://connectivity.insys-icom.de) - Select your preferred language under *Sprache* or *Language* and click on *Log in*. 2. Select on the *Devices* page in the device list the device to be **replaced**, by selecting it from the dropdown-list *Devices* or clicking in the *ID* column on it. 3. Note *Group* and *IP addresses* of the router (Copy & Paste or screenshot) and delete the router with a click on . ![](https://cdn.document360.io/c690fe99-a3eb-474c-a449-c2c75e5df119/Images/Documentation/image(561).png) 4. Now change to the **new** router and configure it using the licence that has become available, as well as the *Group* and *IP addresses* of the replaced router. If necessary, adjust the *Device name* again. Once the configuration is complete, the new router will sync and reappear in the **icom Connectivity Suite - VPN** after 1–2 minutes. > [!NOTE] > Please note the following regarding licenses! > > To test the OpenVPN connection to the **icom Connectivity Suite - VPN** within your organization, you can request an additional license (free of charge until June 30, 2027) and temporarily assign it to the device you wish to test. > > If you wish to prepare more than ten devices in-house, the number of devices without a license can be increased until June 30, 2027. Please contact your sales partner regarding both of these matters. The serial number can be taken from the label on the router or its menu item *Status* → *Dashboard*.