--- title: "▶️Creating a Support Packet on an icom OS Device" slug: "support-packet-icom-os-en" updated: 2026-06-03T09:15:35Z published: 2026-06-03T09:15:35Z canonical: "docs.insys-icom.com/support-packet-icom-os-en" --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.insys-icom.com/llms.txt > Use this file to discover all available pages before exploring further. # ▶️Creating a Support Packet on an icom OS Device In this video we show you how to create a **support packet** on an **icom OS** device (e.g. **MRX.neo, MOROS.neo, MRX, ECR, SCR** or **MIRO)**. [Embedded content](https://www.youtube.com/embed/5i9xPPc_lz0) Find all of our video tutorials on our [YouTube channel](https://www.youtube.com/@INSYSicom). Subscribe to our channel so you never miss another INSYS video tutorial.