--- title: "▶️Creating a Support Packet on an INSYS OS Device" slug: "support-packet-insys-os-en" updated: 2025-02-18T12:51:20Z published: 2025-02-18T12:51:20Z canonical: "docs.insys-icom.com/support-packet-insys-os-en" --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.insys-icom.com/llms.txt > Use this file to discover all available pages before exploring further. # ▶️Creating a Support Packet on an INSYS OS Device In this video we show you how to **create a support** packet on an **INSYS OS** device (e.g. **MoRoS, RSM, IMON, MLR** or **EBW**). [YouTube video player](https://www.youtube.com/embed/Bhs8a5b5Lrw?si=NFOHNdrO2b3dkjHD) Find all of our video tutorials on our [YouTube channel](https://www.youtube.com/@INSYSicom). Subscribe to our channel so you never miss another INSYS video tutorial.