---
title: "Support Tools"
slug: "support-tools-en"
tags: ["downloads", "TeamViewer", "tools", "software", "converter"]
updated: 2025-02-12T13:48:39Z
published: 2025-02-12T13:48:39Z
canonical: "docs.insys-icom.com/support-tools-en"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.insys-icom.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Support Tools

### Support Viewer for Online Support

In special cases it may be useful for our staff to **connect to your PC** to analyse the problem. If this is necessary, please start the following program.

[DOWNLOAD](https://public.centerdevice.de/download/15c28ccb-e512-4cda-b97a-f55f1975e3ba/document/c917545b-fa05-010b-8517-7d3f2d2a6523/)

---

### Network Info Tool

With this tool you can easily display or **calculate the size of a network**. Simply enter the IP address and network mask, and you will immediately see the resulting IP address space.

[DOWNLOAD](https://public.centerdevice.de/download/649c54e9-6059-47d8-a055-9c702e6412a6/document/ae0e504d-274a-02ba-9b26-6d7cf3912384/)

---

### OpenVPN to icom OS Converter

Convert a standard **OpenVPN** configuration file into an **icom OS ASCII profile**.

[DOWNLOAD](https://cdn.document360.io/c690fe99-a3eb-474c-a449-c2c75e5df119/Images/Documentation/openvpn_to_icom_os.zip)