---
title: "User information - icom Connectivity Suite"
slug: "user-information-icom-connectivity-suite"
updated: 2026-10-21T09:26:35Z
published: 2026-10-27T06:00:17Z
canonical: "docs.insys-icom.com/user-information-icom-connectivity-suite"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.insys-icom.com/llms.txt
> Use this file to discover all available pages before exploring further.

# User information - icom Connectivity Suite

The user information opens when you select a user on the [*Users*](/kb/docs/icom-connectivity-suite-user-management) page. Detailed information about the selected user is displayed here.

| The user shown here can be selected using the dropdown list **Users**. The selection can be narrowed down by entering a search string. | ![](https://cdn.document360.io/c690fe99-a3eb-474c-a449-c2c75e5df119/Images/Documentation/image(747).png) |
| --- | --- |
| The timestamp indicates the last update of the user list in the table. A click on updates the list. | ![](https://cdn.document360.io/c690fe99-a3eb-474c-a449-c2c75e5df119/Images/Documentation/image(284).png) |
| New users can be invited using the + Invite user button. This opens the respective [dialog](/kb/docs/inviting-users-icom-connectivity-suite). | ![](https://cdn.document360.io/c690fe99-a3eb-474c-a449-c2c75e5df119/Images/Documentation/image(748).png) |

A click on *Delete User* deletes this user from the **icom Connectivity Suite**. Note that all references to the deleted user in Activities will remain.

The user information are distributed across various fields.

## Properties

The most important properties of this user are listed in the *Properties* field.

- The *First name* field displays the first name assigned when the user was invited; it can be changed by clicking on *Change first name*.
- The *Last name* field displays the last name assigned when the user was invited; it can be changed by clicking on *Change last name*.
- The *E-Mail* field displays the e-mail address of the user assigned when the user was invited; it can be changed by clicking on *Change e-mail*.
- The *Password* field displays the assigned password garbled using asterisks; it can be reset by clicking on *Reset password; in that case, an email containing a link to set a new password will be sent to the assigned email address*.
- The *Require multi-factor authentication (MFA)* field indicates whether this user must also authenticate using a time-based one-time password (TOTP) to log in to the portal; this setting can be changed by clicking on *Change require multi-factor authentication (MFA)*; see also [here](/kb/docs/multi-factor-authentication-mfa-icom-connectivity-suite).
- The *Multi-factor Authentication (MFA)* field indicates that one-time password (TOTP) login has been set up for this user; clicking on *Multi-factor Authentication* allows you to reconfigure MFA; see also [here](/kb/docs/multi-factor-authentication-mfa-icom-connectivity-suite).
- The *Role* field indicates the user role assigned to this user; it can be changed by clicking on *Change role*; the following roles are currently available:
  - **Account admin**: Has all rights including user management. An account administrator can be specified as contact partner. He will then receive system messages via e-mail. Already existing users will be classified as account administrators. The user on which the account has been registered will be taken over as contact person.
  - **Read-only user**: Can view all list views in the menus and download VPN log files, but cannot make settings or download certificates or configurations.
- The *Status* field displays this user’s current status:
  - **Invited**: The user has been invited but has not yet accepted the invitation. A click on *Resend invitation link* re-sends the invitation e-mail with a link that is valid for another 8 hours.
  - **Pending**: The user has been invited, has accepted the invitation, but has not yet been approved by the admin. A click on *Approve user access to this account?* confirms the registration of this user.
  - **Active**: The user has been invited, has accepted the invitation and has been approved by the admin. Only active users can log in to the portal. A click on *View user status* displays further information about the respective status.
  - **Expired**: The user has been invited, has not yet accepted the invitation, and the invitation link has expired (after 8 hours). A click on *Resend invitation link* re-sends the invitation e-mail with a link that is valid for another 8 hours.

## Information

The *Information* field lists the most important information about this user.

- The *Username* field indicates the username assigned to this user when they were invited; this cannot be changed.
- The *Created by* field indicates which user invited (created) this user.
- The *Created at* field shows when this user has been invited.
- The *Last password change* field indicates when this user’s password was last reset.
- The *Authentication* field indicates the authentication method configured for this user:
  - **Basic**: The user logs in to the portal using their username and password.
  - **Multi-factor**: The user logs in to the portal using their username, password and a one-time password (TOTP).

## Activities

All activities, i.e. changes related to this endpoint, are listed in the *Activities* field. For details in the table refer to [Activities](/kb/docs/icom-connectivity-suite-activities).

The visible columns of the list can be set by a click on *Columns*. A *Filter* enables to filter the list for the desired content. Changes to columns and applied filters will be reset the next time the page is loaded.

*Export* allows to export the visible content of the list after applying the filters to a CSV file (saved in the browser's download directory) or to print it. The name of the CSV file contains the time at which the data was generated and does not necessarily correspond to the time of export.