Adding Routers to iRM

Scope and Purpose

This guide outlines the procedure for integrating routers based on icom OS into your icom Router Management account. It supports both:

  • Single device addition for isolated or initial setups

  • Bulk device onboarding for fleet rollouts

Compatible Routers

Please be aware that only icom OS routers can be managed by iRM. Routers running on INSYS OS are not supported.


Prerequisites

  • Access to an active icom Router Management account

  • Routers with icom OS firmware

  • Router  serial number (s)

  • Stable Internet connection for each router

  • Administrative access to the router’s web interface

  • Optional: router group(s) already defined in iRM for logical structuring


Adding a Single Router

Step 1: Add the Router in iRM

  1. Log in to icom Router Management.

  2. Navigate to:
    package variant closed InventoryRouters

  3. Click on the  Add router button, click on the “+” icon, or choose “Add” from the “Select action” dropdown.

  4. Provide:

    • Router Name (descriptive)

    • Serial Number (visible on router label or in the Web UI of the router:  StatusDashboard)

    • Optional: Location

    • Router Group (select an existing group)

  5. Click Add to register the device.

Step 2: Download Start Configuration

  1. Use the  Download button in the top right to download the router’s individual start configuration.

Step 3: Upload Configuration to Router

Ensure Internet connection!

The router must have Internet connection to be able to connect to the icom Router Management. The easiest way to establish it is using the auto fix Startup wizard under HelpWizards.

Note for routers behind an external firewall!

Please note the instructions for routers behind an external firewall on the Startup wizard page.

  1. Make sure your router and your computer are in the same network.

  2. Access the router’s web interface:
    https://192.168.1.1

  3. Skip the warning about insecure connection. This is due a self-signed certificate.

  4. Navigate to cog outline Administration icom Router Management

  5. Click on the file upload File Upload button.

  6. Upload the configuration file you downloaded in Step 2 and click on SUBMIT.

  7. Click on ACTIVATE PROFILE .


  8. Back in icom Router Management, you should now see the router being online. This can take a few minutes.


Adding Multiple Routers (Bulk Import)

Step 1: Prepare Bulk Import File

  1. Log in to icom Router Management.

  2. Navigate to package variant closed Inventory Router, and choose “Bulk import” from the “Select action” dropdown.

  3. Use the button at the bottom to “Download sample file”.

  4. Open the .csv file and provide the data for each new router:

    • name: Router name (descriptive)

    • groupName: Router group (must exist in iRM).

    • serialNumber: The router’s serial number .

    • location: (optional).

    • connectionSessionTimeout: e.g., 300 .

    • connectionPingInterval: e.g., 60 .

    • connectionPongTimeout: e.g., 20 .

  5. Ensure all required fields are filled. Save as .csv using semicolon (;) as delimiter.

Step 2: Upload Bulk File

  1. Upload the completed .csv file via the Bulk Import window.

  2. iRM will process and register each router:


    • Successful imports: Routers added in state “Not configured”.

    • Failures: Notification with error reason (e.g., missing group, invalid format).

Step 3: Configuring the Routers

Follow the same process as outlined in section 2. for each router:

  • Download configuration from iRM

  • Upload via router web UI

  • Activate profile

Note

Each router must be configured individually, even after bulk addition.