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Why will my WAN connection not be started?

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In contrast to a local network (LAN), a WAN connection will not be started immediately. A WAN connection will then be established, if a WAN chain, which contains the respective WAN interface, is started. The status of the existing WAN chain is displayed on the StatusDashboard page.
The following prerequisites must be met for a functional WAN connection:

  • In case of an Ethernet connection, the respective IP net must be activated (  NetworkInterfaces → IP networks)

  • In case of a cellular connection, the respective modem interface must be configured correctly ( NetworkInterfaces → LTE)

  • The WAN interface must be contained in a WAN chain ( NetworkWAN / Internet)

  • If the WAN chain contains more than one interface, all must be functional that the WAN chain can be started

  • If more than one WAN chain exists, sequential order and WAN chain to be started in case of failure are decisive