Automatically Updating Routers with Smart Update

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This feature is only available in the icom Router Management Cloud version.

With the Smart Update function of icom Router Management, you can ensure that one or more routers with the icom OS operating system are regularly automatically updated to the latest firmware version available at the time. For this purpose, the system checks daily at the defined time whether a more recent firmware is available. If this is the case and the router is online at the specified time, an update job is automatically created and executed.

Delayed firmware release

After a new firmware is released, it is not rolled out at the next update time to the routers for which Smart Updates are enabled, but is initially withheld for a few days. This gives you the opportunity to test the new firmware on a single device in advance.

The Smart Update label shows the planned firmware version. On hover, the time of the planned automatic firmware update is additionally displayed to you in the tooltip.

Security recommendation:

It is recommended to regularly update routers with the latest firmware in order to close potential security vulnerabilities and continuously improve stability and functionality.

Activating Smart Update

  1. Log in to the icom Router Management.

  2. Navigate to:
    package variant closed InventoryRouters

  3. Select the desired router(s) in the table.

  4. Open the “Select action” dropdown and click on “Enable Smart Update”. Alternatively, you can find this option in the row menu at the far right of each table entry.

Tipp

You can select multiple routers at once (via checkboxes) and enable Smart Update for all of them simultaneously.

Once activated, icom Router Management will check the firmware version of the router at the next scheduled update time. If an update is needed, it will be automatically executed.

In the Smart Update column of the router table, you can see for each router:

  • The target firmware version for the next update
    (If there are intermediate versions between the installed and the latest version, they are installed automatically in sequence)

  • The date and time of the next scheduled update (if available)


Deactivating Smart Updates

  1. Navigate to:
    package variant closed InventoryRouters

  2. Select the desired router(s) in the table.

  3. Click on "Select action” → “Disable Smart Updates”.

Smart Update is now disabled for this router. No further automatic firmware checks will be performed.


Viewing Smart Update History

  1. In the router list, click on a router to open its details view.

  2. Navigate to the Smart Update History tab.

This view displays the update history for that router, including timestamps and status messages for each update attempt.


Configuring Smart Updates

Activating Smart Updates for newly added routers automatically

Smart Update can be automatically enabled when new routers are added:

  1. Navigate to:
     Update Management → Smart Update

  2. Enable the option “Automatically activate smart update for newly added routers”.

  3. Click Save at the top right of the screen.

From now on, the Smart Update checkbox will be automatically enabled in the router details when adding new devices.

Defining the Smart Update Execution Time

All Smart Updates are executed once per day at a fixed time. This time can be configured globally or individually per router group.

  1. Navigate to:
       Update → Smart Update

  2. Set the “Standard time for Smart Update execution”.

  3. Use the “Timezone” dropdown to select the applicable time zone.

  4. Optionally, define group-specific times by clicking “Set update time for router group”.

  5. Click Save at the top right of the screen.

Note

Custom scheduling per router group is only available with the Basic license.


Troubleshooting

Possible reasons why a router was not updated

  • The router was not online at the scheduled update time (e.g., 01:00 UTC)

Check via the router's web interface (not via icom Router Management):

  • Whether the router is currently online:
    Status → Dashboard

  • Whether the router was online at the scheduled time:
    Status → Logs → Look for entries under Remote Management or Modem Communication